Leading Boldly … and Improving Your Relationship With Uncertainty


It stares you in the face. No role is so well suited to philosophy as the one you happen to be in right now. –Marcus Aurelius What a strange time we live in – and a difficult one in which to work with, coordinate and lead others. Since 2020, burnout, staff shortages and resulting overwhelm […]

The Art of Making Connections Through Deeper Conversations

Leaders in organizations today face greater challenges than ever before — from demands for unprecedented innovation, to the uncertainties of globalization, to economic volatility. And we require connected relationships to navigate the complexities of twenty-first century business life. Traditional hierarchical structures are evolving both inside and outside organizations; know-it-all bosses don’t help (and in fact […]

Practical Change and Leadership Hacks for Better Outcomes

   Why do some organizations thrive while others struggle to perform? And, how can leaders get better outcomes for their teams and organizations? These are topics I recently unpacked with Steve Rush, on his podcast, The Leadership Hacker.  This interview is a perfect resource if you’re looking for practical change ideas and leadership hacks. […]

Can We Be More Precise, Please? “#Agile” does not equal “#Lean”

Great and useful post distinguishing among terms often used in the same paragraph, sometimes the same sentence, and in the most egregious cases, as adjacent adjectives in a description. As Post Agilist points out – they’re not the same, and they don’t reinforce the same idea.

What Goes ‘Bump’ in Your Night… Or During Your Days?

Day to day – we focus on meeting obligations, getting things done.  But sometimes – we are surprised, startled, frightened.  Our minds race through possibilities, with more remote ones rushing to the forefront.  Until we can see threats clearly – we go on high alert; while the rational mind presents likely threats… the irrational mind […]

The Real Business Risks of an Aging Workforce: Finding The Eye of the Storm…

Photo:  Jim Reed, Scientific American, http://blogs.scientificamerican.com/compound-eye/2011/08/26/interview-photographer-jim-reed-on-hurricane-irene-and-storm-chasing/ A CLIENT RECENTLY described to me the threat of pending retirements among his organization’s aging workforce as a “silver tsunami”, a storm of major proportions poised to blow through the company over the coming 10 years.  They face imminent retirements from all positions, ranging between 20 and 50% of […]

Develop/ Execute Triage Plan for Business-Risk Management and Knowledge Capture

The New York Division of Retirement Services (DRS) supports and operates one of the largest pension and benefits programs in the nation, with millions of beneficiaries. A management audit surfaced substantial risk, due to the fragmented systems and processes, AND the pending swell of baby-boomer retirements of key employees from within every department, and at […]

Organizational Culture: Important, Mismanaged, Undervalued

Culture: Incredibly, critically and centrally important – and misunderstood, undervalued, and undermanaged. Findings from the Katzenbach Center… To address shortcomings and close the gaps: Focus on change a few critical behaviors – help people to see positive change quickly Build capabilities that make changes last – leveraging peer networks and measurement/ tracking, and Take charge […]